What Clifton Homeowners Say About Level Two Chimney Clifton
Reviews matter because a chimney inspection happens in a space most homeowners never see. You’re trusting a technician to tell you the truth about whether your flue is safe to burn or needs work you can’t visually verify from the ground. That’s why every review below mentions something specific: a camera scan, a written quote, a documented photo record. We earn these by naming what we found and standing behind it. Corrine Halstead has built this Clifton operation around one habit since 2009: show the evidence, write the price, do the work right.
Recent Reviews
“They ran the camera down the flue and showed me the cracks in the terra cotta liner on the spot. No vague warning, just the footage. The written quote for a HeatShield resurfacing came in under what another Clifton company wanted for a full liner tear-out. Work was done in a day.”
Neil N. - Montclair Heights, Clifton
“I called for a sweep and expected a quick brush and bill. Instead, the tech found a degraded crown and moisture getting into the masonry. The photo record showed exactly where the spalling was, and the fix was quoted before anything started. They didn’t push a rebuild. That candor is why I called them again for the fireplace service.”
Daniel V. - Richfield, Clifton
“The creosote in our flue was Class III, which I now know means tar-like glaze that’s a fire risk. They explained what that meant in plain terms, showed me the readings, and gave me a written scope for the cleaning. The after-photos showed the difference. Our furnace and fireplace both run better.”
Jessica C. - Athenia, Clifton
“Our first sweep with Level Two turned up a damaged damper and a chimney cap that was basically decorative at that point. The tech walked me through the findings on the camera screen, quoted the repair and a new cap in writing, and had the parts sourced from their supplier network. Everything was done same week.”
Kevin G. - Dutch Hill, Clifton
“What I appreciated most was the second opinion. Another company quoted me a full flue liner replacement. I brought that written estimate to Level Two, and their camera scan showed the liner still had life in it. They recommended a sweep and a crown seal instead. Saved me thousands. Clause 4 of their Haven Standard meant I walked away with all the photos.”
Neil N. - Montclair Heights, Clifton
“The technician was background-checked, in uniform, and texted before arriving. The price he quoted over the phone was the price on the written scope before he touched anything. That’s the part of the Haven Standard that stuck with me: written price before any work starts. The sweep itself took about 90 minutes, and I had a full photo report when he finished.”
Daniel V. - Richfield, Clifton
Why Customers Trust Us
The through-line in every review is the same: evidence before opinion. We run a camera-scan inspection on every visit, because you can’t make a good decision about your chimney from a rooftop glance. The Clifton reviews above mention spalling crowns, Class III creosote, and cracked terra cotta liners because our technicians describe findings in the real vocabulary of the trade, then define what it means in one plain clause. Every job is quoted in writing before work starts, and every customer walks away with a documented photo record under Clause 4 of the Haven Standard. If it’s not done right, we make it right, for 365 days. That’s the promise stamped on every job. Our live phone support runs 24/7 at (551) 282-9640. Call that number and you’ll reach a person, not a voicemail.
Written by Corrine Halstead, Owner at Level Two Chimney Clifton, serving Clifton since 2009.